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Monday To Saturday

8:30 AM - 6:00 PM

Contact us

bienzhu@pshinecnc.com

QA and Service

QA

Quality Control

Quality Inspection Process for Cleaning, Welding, Cutting, and Marking Machines

Ensuring the quality and reliability of our machines is paramount. We adhere to stringent inspection processes that align with global mechanical factory standards. Below is a unified quality inspection process applicable to our cleaning, welding, cutting, and marking machines.

– Comprehensive Testing: Our rigorous testing processes, from IQC to PSI, ensure that every component and assembly stage is thoroughly inspected.

– Endurance Testing: The 72-hour endurance test guarantees that our machines can withstand prolonged use without performance degradation, ensuring they meet the highest standards of durability and reliability. 

Incoming Quality Control (IQC)

– Materials and Components: All materials, assemblies, and components are inspected upon arrival. Key components such as laser heads, nozzles, welding torches, cutting heads, and control units undergo thorough checks for quality and compliance with specifications.

– Documentation Review: Supplier certificates and compliance documents are verified to ensure authenticity and adherence to quality standards.

02.

During Production Inspection (DPI)

– Assembly Monitoring: Continuous on-site inspections are conducted during the assembly of the machines. Each assembly stage, from the integration of the laser source to the fitting of control systems, is meticulously monitored.

– Parameter Verification: Operational parameters such as laser output, beam quality, welding voltage, cutting precision, and marking accuracy are tested to ensure they meet the design specifications.

  1. Pre-shipment Inspection (PSI)

– Operational Testing: Before packaging, each machine undergoes a series of operational tests to identify any functional defects. These tests include trial runs to verify the efficiency and safety features of cleaning, welding, cutting, and marking operations.

– Visual Inspection: Machines are inspected for any visible defects or inconsistencies in construction.

  1. Container Loading Inspection (CLI)

– Handling and Loading: Products are handled with care and securely loaded into shipping containers. Labels and documentation are checked for accuracy to prevent any shipping errors.

03.

72-Hour Endurance Test

– Extended Testing: All machines undergo a rigorous 72-hour endurance test to evaluate performance, including durability, speed, and stability. This test includes both manual and automatic checks designed to reveal any faults and ensure the machines meet all requirements and specifications.

 

 

Service

Free Sample Testing Service Policy

At our company, we understand the importance of ensuring our machines meet the unique needs of our customers. To provide the best possible service, we offer a free sample testing service for our welding machines, cleaning machines, marking machines, and cutting machines. This service allows customers to see firsthand how our products can enhance their processes and deliver superior results.

 

 Service Process

 

  1. Sample Submission: Customers are invited to send samples of their materials to our facility. These samples can include metals, plastics, and other materials they wish to process using our machines.
  2. Testing and Analysis: Once we receive the samples, our team of experts will conduct thorough tests using our state-of-the-art welding machines, cleaning machines, marking machines, and cutting machines. We will analyze the performance, efficiency, and quality of the processing.
  3. Detailed Report: After completing the tests, we provide a comprehensive report that includes:

    – Performance Data: Metrics and data from the tests, highlighting the efficiency and effectiveness of the machines on the provided samples.

    – Visual Evidence: Photos and videos demonstrating the results of the processing.

    – Recommendations: Expert suggestions on how to optimize the use of our machines for the customer’s specific applications.

 

  1. Report Delivery: The detailed report, including all data, photos, and videos, will be sent to the customer via email. This allows customers to review the findings at their convenience and make informed decisions about incorporating our machines into their production lines.

 Benefits of Our Testing Service

 

– Risk-Free Evaluation: Customers can evaluate the performance of our machines without any financial commitment, ensuring they make the best choice for their needs.

– Tailored Solutions: Our testing service provides personalized insights and recommendations, helping customers optimize their processes with our machines.

– Comprehensive Feedback: Detailed reports with visual evidence help customers understand the full potential of our welding, cleaning, marking, and cutting machines.

After-Sales Service Policy

At our company, we pride ourselves on providing a complete service solution to ensure that our customers can focus on their core business without worrying about their equipment. Our comprehensive after-sales service is designed to support our range of laser cleaning machines, laser welding machines, laser marking machines, and laser cutting machines.

 

 Service Components 

 

  1. Installation and Training:

    – On-Site Service: We have skilled technicians who can visit customer locations to provide installation and comprehensive training services. This ensures that our customers are well-equipped to operate and maintain their machines effectively.

    – Online Support: For more straightforward operational guidance, our online support team is available to assist customers with any questions or issues they might encounter.

 

  1. Accessories and Spare Parts:

    – We offer a versatile range of accessories and spare parts specifically designed for our laser cleaning machines, laser welding machines, laser marking machines, and laser cutting machines. This ensures that our customers have access to the necessary components to keep their machines running smoothly.

 

  1. Maintenance and Repairs:

    – Regular Maintenance: We provide scheduled maintenance services to ensure that all machines are operating at optimal performance. This proactive approach helps prevent unexpected breakdowns and extends the lifespan of the equipment.

    – Repair Services: In the event of any equipment issues, our team is ready to provide prompt repair services. Our goal is to minimize downtime and ensure that our customers’ operations are not disrupted.

 

  1. Training Courses:

    – We offer training courses on the correct operation and maintenance of our machines. These courses are designed to empower our customers with the knowledge and skills needed to maximize the efficiency and longevity of their equipment.

 

  1. Customer Support:

    – Our customer support team is available to provide assistance and answer any questions regarding the use, maintenance, or troubleshooting of our products. We strive to offer responsive and helpful support to address any concerns our customers may have.

 

 Benefits of Our After-Sales Service

 

– Comprehensive Support: Our service solution covers all aspects of equipment operation, from installation to maintenance, ensuring our customers can rely on their machines.

– Expert Assistance: With both on-site and online support, customers have access to expert guidance tailored to their specific needs.

– Quality Assurance: Access to genuine accessories and spare parts guarantees that our customers’ machines remain in top condition.

– Continuous Learning: Our training courses provide ongoing education to help customers stay updated on the best practices for using and maintaining their equipment.

 Send us a message!
Our system experts are happy to assist you.